Privacy Policy

Last updated: 28/08/2025

1. Who We Are

Shepperton Pre-School is a registered early years provider based in Shepperton, Surrey. For the purposes of data protection laws (including the UK General Data Protection Regulation and the Data Protection Act 2018), we are the “data controller” of any personal data we process.

2. What Information We Collect

We may collect and process the following types of personal data:

    • Contact Information: Your name, email address, telephone number, and any message you submit via our contact forms.
    • Child Information: If you apply for a place, we may collect your child’s name, date of birth, health or medical details, special educational needs, and emergency contact information.
    • Technical Data: Information about how you use our website, such as IP address, browser type, device type, and page views. This is collected via cookies and analytics tools.

We only collect the data we need and retain it only for as long as necessary.

3. How We Use Your Information

We use personal data for the following purposes:

    • To respond to enquiries and contact requests
    • To process child registration or admission
    • To manage our early years educational provision
    • To comply with legal or regulatory obligations
    • To improve our website and user experience

We only use your data when we have a lawful basis to do so, such as your consent, the performance of a contract, or a legal obligation.

4. Cookies

Our website uses cookies to function properly and to help us improve the user experience. Cookies are small text files stored on your device when you visit websites. We use cookies for:

    • Essential website functionality
    • Anonymous visitor statistics (e.g. via Google Analytics)

You can control or disable cookies through your browser settings. By continuing to use our site, you agree to our use of cookies unless you disable them.

5. Who We Share Your Data With

We do not sell or rent your personal information. We may share your data with trusted third parties where necessary, such as:

    • IT or web service providers who maintain our website
    • Regulatory authorities or local councils, where required by law
    • Safeguarding professionals, where there is a risk to a child’s safety or wellbeing

All third parties are required to handle your data securely and in accordance with data protection law.

6. Data Storage and Security

We take appropriate technical and organisational measures to safeguard your data. This includes:

    • Secure servers
    • Password-protected systems
    • Access restricted to authorised personnel only

We regularly review and update our security procedures.

7. How Long We Keep Your Data

We will only retain personal data for as long as is necessary for the purpose it was collected, or to comply with legal, tax, or regulatory requirements.

Examples:

    • Contact form submissions: up to 12 months
    • Child records: typically retained for up to 6 years after a child leaves or in certain circumstances until the child turns 21 in line with statutory guidance

8. Your Rights

You have the following rights under data protection law:

    • The right to access your personal data
    • The right to request correction of inaccurate data
    • The right to request erasure (in certain circumstances)
    • The right to restrict or object to processing
    • The right to withdraw consent at any time

To exercise your rights, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or the data we hold about you, please contact:

Shepperton Pre-School
Glebeland Gardens
Shepperton
TW17 9DH

Email: sps17@live.com
Phone: 01932 240333

10. Complaints

If you are concerned about how we use your data, we encourage you to contact us directly first. However, you also have the right to lodge a complaint with the UK’s data protection authority:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk